Frequently asked questions
Do I need Excel?
No. Every template works in free Google Sheets. Upload the .xlsx to Google Drive, then choose Open with → Google Sheets. It also works in Microsoft Excel 2016 or newer (Windows and Mac) and Excel for the web.
How do I get my file?
Right after payment you are redirected to your download page, and you also receive an email with the link. Save the file to your computer or Drive.
Is it a physical product?
No — it is a digital download. Nothing is shipped.
Which currency can I use?
Any. The sheets show plain numbers, so euros, dollars, pounds or kronor all work.
Can I use it on my phone?
You can view and edit in the Google Sheets or Excel app, but setup is easiest on a computer.
Do I get an invoice?
Yes. Every order automatically gets an invoice from Techbull Media SL, emailed with your Stripe receipt. Businesses can enter their company name and VAT number at checkout so they appear on the invoice.
Is VAT included?
Yes. Prices include 21 % Spanish VAT for consumers in the EU (we sell from Spain). EU businesses that enter a valid VAT number at checkout are invoiced without VAT under the reverse-charge mechanism. Customers outside the EU are not charged Spanish VAT; the price stays the same.
Can I get a refund?
Because the file is delivered instantly, the EU 14-day withdrawal right ends once you download (you agree to this at checkout). If a file is faulty or doesn't work as described, we will fix it or refund you. See the refund policy.
Can I share or resell it?
Templates are licensed for personal use (and use in your own business). Please don't share or resell the files.
Is my data private?
Yes. Your budget, goals and gift lists stay in your own file. We only receive the details needed for the purchase.
Still stuck? Email annax2@fou.se.